VoIP

VoIP allows you to use your broadband internet connection to make and receive phone calls - at low rates. All you need is a phone adaptor and your existing handset - it's really easy to set up and start saving on your phone bills.


NEW!You can now 'port' your home phone number to Apex VoIP. Now you can keep your existing home phone number when you move to Apex VoIP.

More information about Number Portability

Great Value Calls

Simply put, ApexVoIP call rates are designed to save you money:

Cost Name Cost
Home VoIP Account Fee $9.95 per/month.
Call Type Description Call Cost
Direct Calls to another Apex VoIP, Apex HomeLine or TransACT Fixed Line service Free!
Local & National Calls to any standard fixed line phone in Australia 18 cents untimed
Mobile Calls to any standard Australian mobile phone service No flagfall + 18 cents per minute
International Calls to any phone service outside of Australia no flagfall + from 2.5 cents per minute

High Quality VoIP

Apex VoIP is a unique approach to next generation phone services:

  1. Free Setup & No Long Term Contract - There’s no charge to set-up a Apex VoIP account; and no long term contracts to worry about.
  2. Includes Caller ID and Voicemail - Enjoy Calling Line Identification (‘caller ID’) and a sophisticated voicemail system including the option of voicemail as email – with no usage charges - and at no additional cost.
  3. Bring your number with you - you can keep your existing home phone number when you move to Apex VoIP More info.
  4. Quality and Reliability - We’ve engineered our broadband network to prioritise VoIP traffic and we utilise carrier-grade switches, meaning a consistently high quality experience – every call. And using our recommended hardware means your calls can switch over automatically to a conventional phone line (if you have one), should your Internet connection be unavailable.

Apex VoIP can be used on any broadband Internet service speed of 512/128 kbps or greater; although for the best quality an Apex Direct ADSL2+ service is recommended.


Easy To Use

Apex VoIP can be totally ‘transparent’ – you simply make and receive phone calls in the usual way.

  1. Using our recommended Fritz!box VoIP ADSL router hardware and configurations, you keep using your existing telephone handset.
  2. Alternatively, the Siemens Gigaset IP/DECT cordless phone system enables Apex VoIP if you don’t have a VoIP router.

Either way, you don’t need to turn your computer on to use the phone! Learn more about Apex VoIP hardware.